Returns & Cancellations

Can I cancel my order?

If your order has not yet been processed, the order can be cancelled. If a custom mix has been made for your order, even if not yet dispatched, the order cannot be cancelled, as one a create your own custom mix has been made, the order is nonrefundable or available for cancellation.

Can I return my order?

Yes and no. If your order contains no custom mixes and has not been opened, it can be returned. The returning costs is the responsibility of the customers.

If you have received a custom mix, or the sweets have been opened, the goods cannot be returned or refunded.