Processing & Delivery Policies

Please allow 2-3 working days for orders to be processed and dispatched, this is for all orders including next day delivery orders.

We use a combination of Evri and Yodel for the delivery of our customers important sweetie orders.

Orders under £15 - £1.99 via Evri/Yodel (2-7 delivery days from dispatch)
Order over £15 - Free Delivery via Evri/Yodel (2-7 delivery days from dispatch)
Orders over £25 - Free Next Day Delivery via Evri/Yodel (1-2 delivery days from dispatch)
Deliveries via Yodel will take place Monday - Saturday.
Deliveries via Evri will take place Monday - Sundays.
Delivery outside the UK mainland will be subject to a £4.99 delivery charge
Northern Ireland
Scottish Highlands
Channel Islands
Isle of Man

We're unable to offer free delivery to these locations at this time.

Please allow up to 7 delivery days for all orders to be delivered, before this time we cannot assist or issue refunds or replacements.

Once 7 delivery days have passed, we can raise a track and trace with the courier, and issued a replacement or refund.

Any all orders queries, please contact us at hello@joyofsweets.com
Please include your four digit order number in the email so that we can assist you in a timely manner.